Monday, June 29, 2015

#84 Chrome - 3 Basic Troubleshooting Steps

Hi ya!

If you’re having issues with your Chrome browser, then I have three basic suggestions for you to try.

3 Basic Troubleshooting suggestions

(#1) Reboot your device.

Sometimes a minor glitch can cause Chrome to mess up.
This glitch can happen on any type of device. From mobile (Android, iOS) to desktop (Windows, Mac).
Other times, your device may have to update and you just don’t know about it! Restarting the device may trigger the update that could fix the issue.

(#2) Test it out on another browser.

If Chrome is messing up, seeing if you experience same issue on another browser is a good way to find out whether if the issue is just browser related or something deeper.
For example, is Facebook loading funny? The fonts  looking funny? Images not displaying correctly?
Well, let’s see if Facebook operates properly on Internet Explorer, Firefox, Opera, Safari (for Mac users). Those are just to name a few popular browsers. There’s more for you to choose from.
If the problem appears to be working fine on the other browsers, then the issue could be with only Chrome.
Now, if the issue occurs on the other browsers, then it could be something more troublesome.
In that case, here’s what I suggest:
  1. If you’re a Windows user, ask the Windows Community.
  2. If you’re a Mac user, ask the Mac Forum.

(#3) Try it out in Incognito Mode.

Sometimes your Chrome browser will work smoother in Incognito mode. Have you ever wondered why? The main reason that I can think of is usually, no third party apps / extensions enabled in Incognito mode.
These apps and extensions (usually, extensions added to the Chrome browser) may cause issues to Chrome.
Browsing Chrome in Incognito is a great way to tell if the third party add-on is the culprit.
To browse Chrome in Incognito mode, follow the instructions below.
  1. Launch the Chrome browser.
  2. Click the Control menu on the top right of the browser.
  3. From there, click New Incognito Window.
  4. And that opens up Chrome in the private browser. Now you can test and see if the issue still happens in Incognito mode. If it does, then it’s most likely an extension causing the problem. Uninstalling the extension > browsing the web in normal Chrome (non-Incognito) > is the issue resolved? If so, GREAT! If not, well, that’s another blog in itself...

And that is 3 basic troubleshooting steps for you to try and see if they fix your Chrome browser!

For further reference:

If you’d like to learn more, you can check out the Google Help Center.
If you have a specific question that the Help Center doesn’t cover, then you can ask your question on the Google Product Forum.

Thanks for reading!
Hopefully you enjoyed the read and learned something new.
If you did enjoy reading, then don’t forget to share your newly learned wisdom on social media sites such as Facebook, Twitter, Google Plus, etc.

Is there anything that you’d me to blog about? If so, then post your suggestion in the comment section.

Best of Luck,

W.C. Blitzy